If you currently pay your rates by direct debit and wish to amend your details, please complete the online Direct Debit Amendment Form.

How to request an amendment

All requests must be submitted in writing. Amendments can be made via:

Please note: Direct debit details cannot be amended over the phone.

What you will need to provide

To ensure your request can be processed, please include:

  • Your property address
  • Updated bank account details (if amending bank details)

Processing time

Amendments require a minimum of four (4) business days’ notice prior to the next scheduled direct debit drawing.
Requests received within this timeframe will be processed within four (4) business days.

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